It Manager/System Administrator (On-site)

What are you working on?

• Genres: Action, Adventure

For which tasks (responsibilities)?

Responsibilities:

IT Specialist will play a crucial role in ensuring the smooth operation of our studio's
technological infrastructure. This individual will be responsible for providing technical
support, managing network systems, troubleshooting hardware and software issues, and
implementing security measures to protect sensitive data.
IT Specialist will work closely with various departments within the studio to address their
technological needs and optimize workflow efficiency.

• Provide first-line technical support to employees on hardware, software, and network-
  related issues.

• Install, configure, and maintain computer systems, servers, and network devices.

• Monitor network performance and ensure optimal uptime and reliability.

• Diagnose and troubleshoot and resolve hardware and software issues in a timely
  manner.

• Implement security protocols and procedures to protect against cybersecurity threats.

• Manage user accounts and permissions, ensuring appropriate access levels are
  maintained.

• Collaborate with other departments to identify technological requirements and
  propose solutions.

• Maintain Inventory records of IT equipment, software licenses and peripherals.

• Stay up to date with emerging technologies and trends in the gaming industry to make
  recommendations for improvement.

• Document IT processes, procedures, and configurations for reference and training
  purposes.

• Assist in the procurement of IT equipment and software licenses as needed.

What kind of professional are we looking for?

• 1+ years in IT, IS, Service Desk, or Help Desk roles

• Bachelors in Computer science or equivalent

• Knowledge of network systems and technology (admin level)

• Experience with Windows 10/11, Windows Server 2016/2019

• Experience with Active Directory

• Linux (Centos/ RedHat/Debian/Ubuntu)

• Familiarity with O365

• Knowledge of TCP/IP stack, DNS, VPN, Firewall, Samba, NFS, SSH, RDP, etc.

• Familiarity with Cybersecurity principles, Zero Trust, etc.

• Experience with virtualization technologies (ESXi, Proxmox, XCP-ng)

• Proficiency in scripting (Bash, PowerShell, CMD, etc.)

• Experience in assembling, disassembling, diagnosing, and performing preventive
  maintenance on computers and related hardware

• Ability to lift and carry computer hardware and equipment weighing up to 50 lbs (23 kg) as needed

• Experience working with gaming consoles

• Experience crimping ethernet cables (RJ-45)

• Experience working with ticket handling systems

• Experience managing version control systems, preferably Helix (Perforce)

• Excellent written and verbal communication skills

  
  Preferences:

• Proven experience working in IT support roles, preferably in a videogaming or
  software development environment

• Strong knowledge of computer hardware, operating systems, and networking concepts

• Experience with server administration and virtualization technologies

• Proficiency in troubleshooting and resolving technical issues independently

• Familiarity with cybersecurity best practices and protocols

• Excellent communication and interpersonal skills

• Ability to multitask and prioritize tasks in a fast-paced environment